Centerpoint Energy Electricity Rates

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Current CenterPoint Energy Electricity Rates and Plans

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CenterPoint Energy (NYSE: CNP)  is a publicly traded Texas-based electric transmission utility that is fully regulated by the Public Utility Commission of Texas (PUCT). They provide transmission and substation services, ensuring operational uptime, and support the infrastructure needs of the Electric Reliability Council of Texas (ERCOT) grid. They also provide energy and utility services to other markets including Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio and Oklahoma. 

Centerpoint Energy Contact Information & Phone Number

For Houston, Texas:

  • Customer Service / Report an Electric Power Outage: 713-207-2222 or 800-332-7143
  • Report Downed Power Lines: 713-207-2222
  • Report Electricity Theft: 713-207-7225 or 877-570-5770
  • Report a Street Light Outage: CenterPointEnergy.com/outage
  • Call Before You Dig: 811

For Other Texas Service Areas:

  • Customer Service (Beaumont): 800-376-9663
  • Customer Service (East Texas): 800-259-5544
  • Customer Service (South Texas): 800-427-7142
  • Report a Gas Leak: 888-876-5786
  • Call Before You Dig: 811 

CenterPoint Energy Bill Payment Address

CenterPoint Energy, Inc.

P.O. Box 4981

Houston, Texas  77210-4981

About CenterPoint Energy 

​CenterPoint Energy, Inc., a Fortune 500 company headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. With more than 14,000 employees, CenterPoint Energy and its predecessor companies have been in business for more than 140 years. 

CenterPoint Energy has significant operations in Texas as well as Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio and Oklahoma. 

CenterPoint Energy’s vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

CenterPoint Energy TDSP Services in Texas

CenterPoint Energy maintains the wires, poles and electric infrastructure serving more than 2.5 million metered customers in the greater Houston area and in southwestern Indiana.

CenterPoint Energy Natural Gas Services in the US and Texas

CenterPoint Energy sells and delivers natural gas to more than 4.5 million homes and businesses in eight states: Arkansas, Indiana, Louisiana, Minnesota (including Minneapolis), Mississippi, Ohio, Oklahoma and Texas (including greater Houston area).

Other CenterPoint Energy Businesses in Texas

CenterPoint Energy’s competitive energy businesses include three areas: natural gas marketing and energy-related services; energy efficiency, sustainability and infrastructure modernization solutions; and construction and repair services for pipeline systems, primarily natural gas. CenterPoint Energy’s competitive energy businesses’ footprint spans nearly 40 states including Texas.

CenterPoint Energy is partnering with HomeServe, a trusted nationwide provider of emergency home repair programs, in our natural gas markets in Texas and in Houston to offer our customers service repair plans that reduce the stress and expense from the unexpected.

CenterPoint Energy Environmental Policy

CenterPoint Energy is committed to ensuring safe, efficient and reliable energy delivery and providing highly valued customer services, while conducting its operations in an environmentally responsible manner.  To achieve this objective, CenterPoint Energy adheres to the following policy:​

  • CenterPoint Energy management, with the support and guidance of the Environmental Services Department and Environmental Officer, is responsible for ensuring environmental laws and regulations applicable to operations in their respective areas are communicated, understood and complied with by all employees.
  • CenterPoint Energy will strive to be a valued strategic partner in environmental matters, promote environmental stewardship, and well-founded environmental laws and regulations.
  • CenterPoint Energy will plan, design, build, and operate its facilities in compliance with environmental laws and regulations.

Implementing this Environmental Policy as an integral part of CenterPoint Energy’s corporate culture, the company will better serve its employees, customers, communities and shareholders.​​

CenterPoint Energy Foundation 

The CenterPoint Energy Foundation acts as a catalyst in their communities by leveraging everyday opportunities and resources to achieve extraordinary results.

The CenterPoint Energy Foundation seeks to improve the communities they serve by supporting programs that encourage connection, improve quality of life and promote inclusion to help communities thrive. They recognize that an educated and engaged community is critical to the future of our business and our communities. They are committed to ensuring all students have the opportunities and tools they need to succeed academically, explore potential careers and be equipped to enter the workforce.

CenterPoint Energy and Electric Choice in Texas

Electricity Choice in Texas, approved by Texas Senate Bill 7 on January 1, 2002, calls for the creation of the Electric Utility Restructuring Legislative Oversight Committee to oversee implementation of the bill. The bill has been fully implemented since and Texas leads the nation as a model for electricity degeneration.

A full 85% of Texas power consumers (those served by a company not owned by a municipality or a utility cooperative) can choose their electricity service from a variety of Retail Electric Providers (REPs), including the incumbent utility. The incumbent utility in the area still owns and maintains the local power lines (and is the company to call in the event of a power outage) and is not subject to deregulation. Customers served by cooperatives or municipal utilities can choose an alternate REP only if the utility has "opted in" to deregulation; to date, only the area served by the Nueces Electric Cooperative has chosen to opt in.

One desired effect of the competition is lower electricity rates. In the first few years after the deregulation in 2002, the residential rate for electricity increased seven times, with the price to beat at around 15 cents per kilowatt hour (as of July 26, 2006, www.powertochoose.org) in 2006. However, while prices to customers increased 43% from 2002 to 2004, the costs of inputs rose faster, by 63%, showing that not all increases have been borne by consumers.

Compared to the rest of the nation, data from the U.S. Energy Information Administration which publishes annual state electric prices [8] shows that Texas' electric prices did rise above the national average immediately after deregulation from 2003 to 2009, but, from 2010 to 2015 have moved significantly below the national average price per kWh, with a total cost of $0.0863 per kWh in Texas in 2015 vs. $0.1042 nationally, or 17 percent lower in Texas. Between 2002-2014 the total cost to Texas consumers is estimated to be $24B, an average of $5,100 per household, more than comparable markets under state regulation.

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