Cirro Energy Reviews & Ratings

  • Compay HQ: Plano
  • Founded in 2008
  • Subsidiary of NRG
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Cirro Energy Reviews & Ratings

EnergyBot's Review

Based in Plano, Texas, Cirro Energy is an NRG company that supplies electricity to residential and commercial customers in the Lone Star State.

Plans and Rates
star star star star
4 / 5
Customer Service
star star star partial star
3.8 / 5
Renewable Plans
star star
2 / 5
PUC Rating
star star
2 / 5
EnergyBot Rating
star star star partial star
3.7 / 5

Customer Reviews

About Cirro Energy 

Headquarters: Plano, Texas

Founded: 2001

Mission: To make running your business easier by offering you great pricing, customized electricity plans and customer service that meet your needs — not ours.

Joined the NRG Energy family of companies: 2014

Service Offerings: Retail electricity plans and home solutions to residential and commercial customers

Markets Served: Texas and across the U.S.

Why Choose Cirro Energy?

  • Texas-based supplier
  • Convenient payment options 
  • Excellent customer service
  • Competitive fixed pricing
  • Flexible contract options
  • Reliable, secure service
  • Access to 100% renewable energy 
  • Access to online and mobile account management
  • Philanthropy and charitable donations
  • Local sponsorships

Cirro Energy Electricity Plans

Cirro Energy offers a variety of electricity plans that are sourced by both renewable and non-renewable energy. With a customer-centered approach to providing electricity to Texans, their electricity plans were designed to offer competitive pricing and terms to suit different energy needs. From fixed rate and variable to short- and long-term contracts, Cirro Energy’s electricity plans are straightforward and simple with no hidden surprises. Customers also have access to energy usage monitoring tools through the online customer portal to help manage usage and costs. 

Learn more about Cirro Energy Renewable Energy plans below. 

Smart Lock 12 Plan

Customers lock in a low, fixed rate for the first 12 months with this popular electricity plan. 

Smart Lock 15 Plan

With the Smart Lock 15 Plan, customers sign up for a fixed electricity rate for the first 15 months. 

Smart Lock 24 Plan

Customers who choose the Smart Lock 24 Plan enjoy a low, fixed electricity rate for the first 24 months after signing. 

Variable-Rate Plan

This electricity plan offers a variable rate for electricity services with no cancellation fees and zero commitment. 

Cirro Energy Commercial Electricity Plans

Cirro Energy offers commercial electricity to power businesses in Texas and across the country. With easy account management services, simple plans, and competitive pricing, Cirro Energy delivers commercial electricity solutions to meet a number of business demands. They make it easy for business owners to choose a plan that fits their unique needs and manage online accounts with ease. 

Learn more about Cirro Energy Commercial Electricity plans below. 

Smart Lock Business

With the Smart Lock Business plan, customers lock in a fixed rate for the duration of the contract. Term length options include 3 to 60 months and cancellation and/or early termination fees do apply. 

Smart Flex Business Index

Pricing for this commercial electricity plan is indexed to the market price of electricity which allows eligible businesses the option to secure a fixed rate at any time.

Smart Flex Business

Businesses who choose the Smart Flex Business electricity plan have the flexibility to change plans or providers without penalty with this no term contract plan. 

Benefits of Cirro Energy Commercial Electricity Plans

  • Access to 100% renewable energy plans
  • Simple plans and smart, reliable pricing
  • Long- and short-term contract options
  • Straightforward, simple-to-understand contracts
  • Single point of contact
  • Easy-to-understand billing
  • Online account management tools
  • Payment options including auto-pay and by phone

How to Shop with EnergyBot

At EnergyBot, we make securing energy — and savings — easy for residential and commercial customers. Give us essential information about your location, what business you’re in, the name of your utility, and what you paid for your last energy bill, and we’ll do the work to find you the best local energy rates. Ready to get started? Let’s go. 

How to Pay

Pay Online

Visit the Cirro Energy website to manage your “My Cirro” electricity account and enjoy the benefits of 24/7 online bill pay, paperless eBill options, easy profile updating, auto bill options, and average billing. 

Pay by Mail

Mail your payment ato one of the following addresses:

For payments:

Cirro Energy

U.S. Retailers, LLC

P.O. Box 660004

Dallas, TX 75266-0004

For overnight payments:

Cirro Energy

U.S. Retailers, LLC

1501 N. Plano Rd.

Richardson, TX 75081

Pay In Person

For a nominal processing fee, you can visit any CheckFreePay, Barri Financial Group, or Fidelity Express locations and pay in person. 

Pay by Phone

Call 1.800.MY.CIRRO (692-4776) and pay with a VISA, MasterCard, Discover or check.

Why Trust EnergyBot

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"We help people make better energy decisions" – that's not just our tagline, it's our lifeblood. We're all about empowering you to take control of your energy costs and efficiency. Whether that means cutting your electric bill, going green, or both, we’re here to help.

We aren't here to sell you something. We are here to help you make the best energy decision for your home or business.

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Cirro Energy FAQ

No, currently Cirro does not offer a solar buyback plan.