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Customer Service: 1.800.MY.CIRRO (692-4776)
Residential Hours: Daily 7am-10pm CST
Small Business Hours: Mon-Fri 9am-6pm CST
2745 Dallas Pkwy
Ste 200
Plano, TX 75093
Chat with a live agent on the Cirro Energy website.
Hours: Mon-Fri 8am-6pm CST
Fill out the Contact Form on the Cirro Energy website to connect with a customer service representative.
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Headquarters: Plano, Texas
Founded: 2001
Mission: To make running your business easier by offering you great pricing, customized electricity plans and customer service that meet your needs — not ours.
Joined the NRG Energy family of companies: 2014
Service Offerings: Retail electricity plans and home solutions to residential and commercial customers
Markets Served: Texas and across the U.S.
Cirro Energy offers a variety of electricity plans that are sourced by both renewable and non-renewable energy. With a customer-centered approach to providing electricity to Texans, their electricity plans were designed to offer competitive pricing and terms to suit different energy needs. From fixed rate and variable to short- and long-term contracts, Cirro Energy’s electricity plans are straightforward and simple with no hidden surprises. Customers also have access to energy usage monitoring tools through the online customer portal to help manage usage and costs.
Learn more about Cirro Energy Renewable Energy plans below.
Customers lock in a low, fixed rate for the first 12 months with this popular electricity plan.
With the Smart Lock 15 Plan, customers sign up for a fixed electricity rate for the first 15 months.
Customers who choose the Smart Lock 24 Plan enjoy a low, fixed electricity rate for the first 24 months after signing.
This electricity plan offers a variable rate for electricity services with no cancellation fees and zero commitment.
Cirro Energy offers commercial electricity to power businesses in Texas and across the country. With easy account management services, simple plans, and competitive pricing, Cirro Energy delivers commercial electricity solutions to meet a number of business demands. They make it easy for business owners to choose a plan that fits their unique needs and manage online accounts with ease.
Learn more about Cirro Energy Commercial Electricity plans below.
With the Smart Lock Business plan, customers lock in a fixed rate for the duration of the contract. Term length options include 3 to 60 months and cancellation and/or early termination fees do apply.
Pricing for this commercial electricity plan is indexed to the market price of electricity which allows eligible businesses the option to secure a fixed rate at any time.
Businesses who choose the Smart Flex Business electricity plan have the flexibility to change plans or providers without penalty with this no term contract plan.
At EnergyBot, we make securing energy — and savings — easy for residential and commercial customers. Give us essential information about your location, what business you’re in, the name of your utility, and what you paid for your last energy bill, and we’ll do the work to find you the best local energy rates. Ready to get started? Let’s go.
Visit the Cirro Energy website to manage your “My Cirro” electricity account and enjoy the benefits of 24/7 online bill pay, paperless eBill options, easy profile updating, auto bill options, and average billing.
Mail your payment ato one of the following addresses:
Cirro Energy
U.S. Retailers, LLC
P.O. Box 660004
Dallas, TX 75266-0004
Cirro Energy
U.S. Retailers, LLC
1501 N. Plano Rd.
Richardson, TX 75081
For a nominal processing fee, you can visit any CheckFreePay, Barri Financial Group, or Fidelity Express locations and pay in person.
Call 1.800.MY.CIRRO (692-4776) and pay with a VISA, MasterCard, Discover or check.
