Austin electricity rates - no ugly plans

EnergyBot.com is an energy marketplace based out of Dallas, Texas that enables consumers in states with deregulated energy markets to find the best electricity plan for their home or business. We’re on a mission to revolutionize the way you buy electricity and make energy decisions. You can learn more about us here.

EnergyBot is free to use. When you select an electricity plan or decide to purchase solar we receive a small referral from providers if you decide to purchase one of their products.

EnergyBot.com is an energy marketplace based out of Dallas, Texas that enables consumers in states with deregulated energy markets to find the best electricity plan for their home or business. We’re on a mission to revolutionize the way you buy electricity and make energy decisions. You can learn more about us here.

EnergyBot is free to use. When you select an electricity plan or decide to purchase solar we receive a small referral from providers if you decide to purchase one of their products.

An Electricity Facts Label (EFL) provides details about a specific electricity plan so consumers can easily compare offers from different electricity providers, much like a nutrition label on food allows consumers to compare food choices. EFLs are required for all residential plans in Texas. Some other states in deregulated areas may have some form of EFL as well.

The purpose of an EFL is to provide transparency, ensuring consumers have the necessary information to make informed decisions about their current electricity provider, and plan. Always check the EFL to understand the full details of what you're signing up for.

An Energy Provider or Retail Energy Provider (REP) is a company that purchases wholesale electricity from electricity generators and sells it to consumers. They often offer various plans and rates. In deregulated markets, consumers have the freedom to choose their energy provider from among multiple companies.

A Utility or Transmission and Distribution Service Provider (TDSP), owns and operates the infrastructure that delivers electricity from generation facilities to the end consumer's location (homes, businesses, etc.). Utilities maintain the power lines, transformers, and meters. They are also responsible for restoring power during any power outages too. While you can choose your energy provider in a deregulated market, you cannot choose your utility as it is determined by your geographical location.

The best way to report a power outage, downed line, streetlight outage, or other similar issues is to use their online portal. If you have a different type of question or general inquery you can call them directly at 888-313-6862.

‍Most of Austin is served by Austin Energy, a city-owned utility. That means you don’t have electricity choice if you're in their service area. But some zip codes within city limits are deregulated. You can enter your zip code on our site to find out.

‍Austin Energy is a regulated utility. That means they manage generation, delivery, and billing. In deregulated parts of Texas, private companies compete for your business, but that’s not how it works in most of Austin.

‍Some areas on the edges of Austin, like parts of Pflugerville, Manor, or Sunset Valley, fall outside Austin Energy’s service area. These are usually served by providers like Oncor or CenterPoint, which are in deregulated zones.

How do I check if I have energy choice?

‍Just enter your zip code on EnergyBot. We’ll instantly tell you whether you can compare providers or if you're in a regulated area. You can also check the Austin Energy Service Map.

What happens if I try to switch and I’m in a regulated zone?

‍If you’re in Austin Energy territory, switching isn’t possible. You’ll stay with them for electricity service. But we can still help you understand your rates or explore ways to lower your usage.

Why does Texas have both regulated and deregulated areas?

‍Texas deregulated most of the state’s electricity market in 2002. But some cities, like Austin, San Antonio, and El Paso,chose to keep their local utilities and stay regulated.

‍When you can choose your provider, you can compare plans, lock in better rates, and avoid hidden fees. It creates competition, which often leads to lower costs.

‍If your address qualifies, we’ll show you personalized plans in seconds. No hidden fees, no confusing terms, just clear options based on your actual usage.