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The Illuminating Company currently supplies natural gas and electricity to more than 700,000 residential and business customers across northeast Ohio. Founded in 1892 and currently headquartered in Cleveland, Ohio, this electricity utility provider is a subsidiary of FirstEnergy Corp. which is one of the largest electricity suppliers in the U.S. The Illuminating Company is known for preventing service interruptions when customers switch to deregulated energy plans for their homes or businesses and for an extensive list of service offerings..
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Mission: We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
Service Offerings: Residential and commercial gas and electricity customers
Since Texas is a deregulated energy market, customers can choose their own retail electricity supplier but are still connected to their utility provider. Every customer within The Illuminating Company service area receives their electricity supply through the utility regardless of which retail electric supplier they select. The Illuminating Company works with more than 50 electricity suppliers to deliver electricity to homes and businesses across Texas, including Green Mountain Energy and Cirro Energy.
As a FirstEnergy Corp. company, The Illuminating Company offers a range of services to support various customer needs. From easy online account management and storm preparation tips to severe weather alerts and outage maps, this utility company delivers first-rate services that ensure customers are protected and informed. With a dedication to customer satisfaction and safety, The Illuminating Company also provides repairs, inspections, and installations that help power residential and commercial buildings.