Oncor Electricity Rates

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Oncor Service Area
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Current Oncor Electric Delivery Electricity Rates and Plans

Compare Energy Plans from Oncor Electric Delivery

Oncor Electric Delivery is the largest transmission and distribution electric utility (TDFP) in Texas, serving 10 million residential, commercial, and industrial customers. With a dedication to environmental preservation, energy education, and safety initiatives, Oncor delivers clean electricity that is sourced by wind and solar energy. Oncor electric rates and fees cover the cost of delivery and are approved by the Public Utility Commission of Texas (PUCT).

Review and compare Oncor Electric Delivery electricity rates and plans below.  

Oncor Contact Information & Phone Number

For Outages or Downed Power Lines: 

  • Call (888) 313-4747 (Open 24/7)

Customer Service:

Call (888) 313-6862 

Mon. – Fri. 8 a.m. – 6 p.m.

Email Oncor Customer Service:

Email contactcenter@oncor.com to connect with a customer service representative. 

Oncor Online Chat

Chat with a live agent on the Oncor Electric Delivery website.

Mon. – Fri. 7 a.m. – 7 p.m.

Corporate Office

1616 Woodall Rodgers Fwy. 

Dallas, TX, 75202.

(214) 486-2000

Hours: Mon. – Fri. 8 a.m. – 6 p.m.

About Oncor Electric Delivery 

Headquarters: Dallas, Texas

Founded: 2001

Mission: Empowering our customers' modern lives through safe, reliable and efficient delivery of electricity.

Service Offerings: Clean energy to residential, commercial, and industrial customers, innovative technologies, and incentive programs including savings for solar energy, insulation, ENERGY STAR® appliances, LED lighting, and solar power.

Markets Served: Texas: North, Central, West

How Oncor Electric Delivery Works with Suppliers

Since Texas is a deregulated energy market, customers in this state can choose their own retail electricity supplier but are still connected to their utility provider. Every customer within the Oncor service area receives their electricity supply through the utility regardless of which retail electric supplier they select. Oncor works with more than 50 electricity suppliers to deliver electricity to homes and businesses across Texas, including Green Mountain Energy and Cirro Energy

Oncor Electric Delivery Services

As the 6th largest TDFP in the U.S., Oncor Electric Delivery serves residential, commercial, and industrial customers in more than 420 cities and 120 counties in Texas. To support their goal of “rethinking energy for greater efficiency, cost savings, and a positive environmental impact,” Oncor offers clean energy powered by wind and solar, energy-efficiency education, and safety initiatives. Through programs like “Super Safe Kids,” this utility powerhouse engages students in learning about how to stay safe around electricity. 

Oncor Electric Delivery offers the following services for residential and commercial customers:

Residential

  • Electric service changes
  • Start new electric service
  • New construction
  • Existing project status
  • Check my meter usage
  • Disconnect or reconnect a meter temporarily
  • What is my ESI ID?
  • Renewable, solar, and more

Commercial

  • Electric service changes
  • Start new electric service
  • New construction
  • Existing project status
  • Check my meter usage
  • Disconnect or reconnect a meter temporarily
  • What is my ESI ID?
  • Renewable, solar, and more
  • Expand or relocate a business
  • Understand commercial metering
  • Apply for a critical load/case status
  • Energy efficiency identification notice

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