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National Grid is a multinational electricity utility that is based in the UK and Northeastern U.S. Known for being an innovative leader in electricity and gas distribution in the U.S., National Grid U.S.A. serves more than 3 million electricity residential and commercial customers in nearly 900 towns across Massachusetts, New York, and Rhode Island.
With more 72,000 miles of electric distribution lines and 9,000 miles of high-voltage electric transmission lines, National Grid maintains the largest combined electricity transmission and distribution network within the New England/New York region. This large energy company offers clean energy solutions in support of a more sustainable future — while saving customers money.
Review and compare National Grid electricity rates and plans below.
24 hours a day, every day
Outages: Report online or call 1-800-465-1212
Gas emergencies: Call 1-800-233-5325 or 911
Monday-Friday, 7:00am-7:00pm
1-800-322-3223
Headquarters: Westborough, MA
Founded: 2000
Mission: We are committed to safeguarding our global environment for future generations and providing all our customers with the highest standards of service through investment in our networks and through our talented, diverse workforce.
Service Offerings: Residential and Commercial Electric and Gas Services; Telecommunications Infrastructure and Services
Market Served: Massachusetts, New York, and Rhode Island
Massachusetts, Rhode Island, and New York are each deregulated energy states. Energy customers can select their own retail electricity supplier but are still connected to their utility provider. Every customer within the National Grid service area receives their electricity supply through the utility regardless of which retail electric supplier they select. As a transmission and distribution service provider (TDSP), National Grid delivers the electricity to its electricity customers via poles and wires.
National Grid offers reliable products and services that power homes and businesses in the Northeastern U.S. With a steadfast dedication to sustainable energy, this electricity utility provider offers clean electrical and gas services that enhance energy-efficiency. National Grid also offers a variety of incentive programs and products that help energy customers in the New England/New York region stay safe, comfortable, and eco-conscious — while saving money on utility costs.
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