Although a majority of Texas has a deregulated energy market Austin does not. Austin Energy is a publicly owned utility responsible for providing electrical power to the residents of Austin. Since it is not deregulated, Austin residents are unable to shop in a competitive market for a energy provider.
Mission: Empowering our customers' modern lives through safe, reliable and efficient delivery of electricity.
As Austin's only power provider Austin Energy manages the generation, supply and distribution of energy to Austin residents and businesses. Their mission is to safely deliver clean, affordable, reliable energy and excellent customer service — 24 hours a day, 365 days a year.
Business Phone: 512-482-5346
Residential Phone: 512-494-9400
Website: https://austinenergy.com/
Email: conservation@austinenergy.com
