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Current Direct Energy Electricity Plans and Rates

Compare energy plans from Direct Energy

Direct Energy is one of the major suppliers of electricity and natural gas covering much of the United States and Canada.  Direct Energy offers both Residential and Commercial customers a wide range of plans.

Direct Energy Rates and Plans

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Direct Energy Rating

Reviews and ratings are based on a number of ranking factors and help consumers like you find the right electricity supplier. 

Supplier Rating

Direct Energy Rating

5/5

Rating Factors

  • Better Business Bureau (BBB) Accreditation
  • Compliance Score
  • Customer Reviews

Residential Plans from Direct Energy 

Direct Energy offers a variety of popular residential plans including:

  • “Live Brighter” - Fixed price plans of various terms
  • “Twelve Hour Power” - Free electricity from 9pm - 9am, 7 days a week
  • “Free Power Weekends” - Free electricity from Friday 7pm to Sunday 12 Midnight
  • “Green Texas”  - 100% renewable energy
  • “1 Month Variable Rate” - Month-to-Month variable rate with not early termination fee (ETF)

Commercial Plans from Direct Energy

Direct Energy offers a variety of plan options for commercial customers

  • “Fixed Rate” - Fixed price plans of various terms
  • “Fixed Energy Plus” - Fixed supply rate and the ability to lower pass-through charges
  • “Load Following Block & Index” - Layered strategy of fixed and market based purchases
  • “Power Portfolio” - Blends fixed price, block and market based purchases

Direct Energy Phone Number and Contact information

Direct Energy Website - DirectEnergy.com

Direct Energy Business Website - Business.DirectEnergy.com

Direct Energy Residential Contact Information

Direct Energy Customer Care Phone Number - 855.461.1926

Direct Energy Customer Care Hours:

  • Monday thru Friday - 7am to 7pm CT
  • Saturday - 7am to 4pm CT

Other Direct Energy Services include:

  • Website Chat
  • Direct Energy Online Account Management
  • Direct Energy Automated Bill Pay

Direct Energy Business Contact Information

Current Direct Energy Customers

  • Small Business - 877.625.9266
  • Large Business - 888.925.9115

Direct Energy Business Sales

  • Small Business - 844.344.8976
  • Large Business - 844.876.4020

Direct Energy Email

About Direct Energy

Direct Energy is a leading Retail Energy Provider (REP) in Texas with over 550 thousand customers in Texas and over 4 million customers including 240 thousand businesses across North America.  Direct Energy is part of Centrica, PLC, a publicly traded company based in London, England. Direct Energy North America is based in Houston, TX.  The company was founded in 1986.

In 2000, the company was acquired by Centrica, the UK-based parent of British energy retailer British Gas.

In 2010, Direct Energy acquired Clockwork Home Services making Direct Energy the largest energy and home services retailer in North America. Clockwork has three brands: One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing and Mister Sparky, which specialize in plumbing, electrical and air-conditioning and heating and services.  Direct Energy sold these  businesses in 2019.

Other notable facts about Direct Energy

  • Over $14 billion in revenue and 4 thousand employees
  • Serve 78% of Fortune 100 companies
  • Serve 22 US States and 8 Canadian Provinces
  • #1 commercial gas supplier in the US
  • #2 power supplier in the US
  • President - Bruce Stewart

Direct Energy Green Energy Plans

Direct Energy offers a variety of Green or Renewable Energy Options

  • Renewable Energy Credits (RECs) - Allows you a quick and easy way to offset a specific quantity or percentage of the energy you use
  • Custom Sourced Renewable - Good for when you renewable energy comes directly from a region close to your operations or of a specific type (wind or solar)
  • Green Power Purchase Agreement - Allows you to energy into a Power Purchase Agreement (PPA) directly with a renewable developer
  • Solar Power - Generate renewable energy on-site with a solar photovoltaic (PV Solution)

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Supplier Rating

Direct Energy Rating

5/5