The EnergyBot Lowest Price Guarantee applies to electricity plans sold on EnergyBot.com.
The lower price, including taxes and fees, must be available to the general public for sale on a website in the same currency as your original electricity plan purchased on EnergyBot.com when you contact us. The lower price must be an exact match to the plan that you purchased on EnergyBot.com. Once we confirm the price, will either provide you with a lower price for the same plan, or we will send you with a $100 Amazon gift card.
Because electricity plan prices can change daily, claims must be validated on the same day that you purchased the plan on EnergyBot.com.
Here's what you need to match plans:
Accounts/locations covered as part of the plan
Expected annual electricity usage
Rate class associated with each account/location
Start date of the plan
Supplier of the plan
Term length of the plan
Type of plan
Other supplier terms and conditions
Our Lowest Price Guarantee does not apply to plans that aren't available to the general public and published on a website, such as those that are “custom priced” or are published on websites where they cannot be purchased. Limit of one plan refund per customer per year.